FAQ’s

Name:

E-mail Address:

Question:

Have A Question Of Your Own?

Do you have a question that isn't answered in our FAQ section?
Use the form to the left to submit your question.
All fields are required to submit.


Q. I have sensitive materials with people's social security numbers, and other confidential information. I see you sort by hand. Do I need to worry about confidentiality?

A. Although we do sort by hand, there is no need to worry about confidentiality. We would recommend coming in during our Saturday 8a-12pm drop off program for your shredding. You will actually be able to view the shredding process from start to finish and you will be able to watch as we sort and process your paper.

Q. Do you do free paper shredding? Is your service for Summit County residents only?

A. We do provide free shredding every Saturday from 8a-12pm at our plant facility at 131 N Summit Street, Akron, OH 44304. This is for everyone that wants to bring paperwork in, not just those located in Summit County. Also on Saturdays, we provide a drop off for your other paper items needing to be recycled, i.e newspapers, magazines, junk mail, brown paper bags, wrapping paper, books, etc.

Q. Is there any place that the public can go through bins to see if there are coupon inserts that the public have placed for recycling? There are so many that go unused and we have a coupon club that would love to have them. Is there anything we can do about searching for them?

A. The papers that are in the containers are the property of the organization where the bins are located . The money generated by the paper in the bins is used for fundraising for those churches and schools. We would not recommend searching through them for coupons.

Q. How do you sort through the raw content that you receive? Manually by hand or by machine?

A. Once the material is received at our plant facility, we sort it by hand. We remove any waste that can not be placed into the bales and divide the content by grade of paper.

Q. Our family eats foods that come in boxes. Am I able to recycle these?

A. Cereal boxes and other food boxes, without wax, metal or foil inserts, are accepted, but they should not have food waste in them. So to-go containers and pizza boxes are not accepted.

View All FAQs